Minimum notice for new orders and/or amendments
We ask for a minimum of 24hr notice for new jobs, and 12hr notice for changes to existing orders. Please call us directly if you have any changes to your order or last minute enquiries and we will always do our best to accommodate you.
Please note orders are considered finalised and confirmed the evening prior to delivery for invoicing purposes. Though we will work together to help minimise the impact of last minute changes, cancellations within 24hr hours of delivery will be charged for any costs incurred.
Orders are only to be considered confirmed if there is written acceptance of a supplied quote from both parties. All changes are to be reflected in an updated quote.
We deliver between 6:30am and 9:30pm throughout greater Melbourne at a variable rate based on the distance from Melbourne GPO. Ask for a quote today! Out of hours delivery is available for an additional fee.
Serving utensils, crockery and tableware
Unless agreed otherwise, you will be provided with single-use recyclable or compostable tableware. In the event you are provided with a hot-box, reusable serving utensils, crockery etc, it is the responsibility of the client to return these to our Cafe within 72hr unless otherwise agreed.
Dietary requests, allergies and intolerances
Our menus can accommodate any and all dietary requirements with variety and confidence, and we adhere to strict food safety and hygiene practices. Like in all kitchens; preparation or storage areas may exist within the same space, and some ingredients may contain trace allergens from their initial production. If you or someone you're ordering for has an allergy or intolerance, please let us know ASAP so we can do our best to accommodate their individual needs.
Weekends and Public Holidays
We only offer catering on Sundays and Public holidays by special request. Bellyful charges a 15% surcharge on Sundays and 25% on Public Holidays.
Payments terms are for 14 days from day of delivery, unless stated otherwise on your invoice. Payment is via direct deposit.
GST is applied to all of our goods and services